Breakout Sessions


Credits Earned: Maximum of 8.0 CPE Credits
Field of Study: Specialized Knowledge
Prerequisites: None
Who Should Attend: Board Members, CEO’s, Executive Directors, Senior Management in Credit Union and Financial Cooperative Roles
Advance Preparation: None
Program Level: Overview
Delivery Method: Group Live


Our conference offers valuable content, collaboration and connections on a global scale. Keynotes and breakout sessions will be filled with industry experts sharing expertise on the topics below.

Click on a topic below to sort educational sessions by topic. 

Monday, 29 July • 11:00am - 12:15pm

Monday, 29 July • 1:45pm - 3:00pm

Living with an Engagement Strategy


Speaker: d. Tyler Miller
Living with an Engagement Strategy is about connecting with employees, members and prospective members with relevant messaging in order to drive activation and nurture loyalty. The first step is creating a process to be able to listen to what your people are saying. The journey is about evolving the conversation and developing emotional connections with your people.

Key Takeaways:
  • Bring Your Brand to Life
  • Enable Omni-Channel Conversations
  • Re-imagine Message Frequency
  • Say Thank-You



Tuesday, 30 July • 11:00am - 12:15pm

Tuesday, 30 July • 1:45pm - 3:00pm

Wednesday, 31 July • 9:00am - 10:15am

Please click here to view our Refunds and Cancellations Policy and Complaint Resolution Policy. 


World Council of Credit Unions is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.