Our conference offers valuable content, collaboration and connections on a global scale. Keynotes and breakout sessions will be filled with industry experts sharing expertise on the topics below.
Click on a topic below to sort educational sessions by topic.
Emerging Technologies: Blockchain 101
Speaker: Hyder Hassan
Blockchain 101 will demystify this complex technology that is being used by organizations to create massive disruption and making it possible for even e-governments to be formed.
How Do You Prepare for Central Bank Intervention?
Speaker: Simone Proctor
The Future of Mobility
Speaker: Tony Boutelle
Hear how the changes in mobility will impact lending for credit unions.
Monday, 29 July • 1:45pm - 3:00pm
Living with an Engagement Strategy
Speaker: d. Tyler Miller
- Bring Your Brand to Life
- Enable Omni-Channel Conversations
- Re-imagine Message Frequency
- Say Thank-You
Together Better – Small Credit Unions Collaborate for Innovation & Efficiency
This session will highlight unique collaboration opportunities for smaller credit unions. Panelists will share how their credit unions were able to leverage each others unique strengths and resources, to improve member service, increase growth and enhance long-term success and sustainability.
Our expert panel will discuss how they came together to share resources to support compliance, accounting, mortgage lending and more. They will share their experience and what they had to overcome to reach better results. Session participants will be able to ask questions and gather ideas to take home to their credit unions.
#StepUp for Sustainability - Doing the Right Thing is Also Good Business
Tuesday, 30 July • 11:00am - 12:15pm
Credit Union's in the 21st Century
Tuesday, 30 July • 1:45pm - 3:00pm
The Impact of Stress Testing, IFRS9 vs CECL on the Performance of Lending Portfolios and Balance Sheets
How Cognitive Technology Can Help to Provide a Better Service to Members
Wednesday, 31 July • 9:00am - 10:15am
Implementing a Credit Union Values-Based Business Model
Speakers: Karen Miner, Cory Munden, Tracey Kliesch
Moderator: Karen Miner
Case study examples of both a very large and relatively small credit union will be used to illustrate the model. Examples will illustrate specific programs and tools used to maximize the success of a values-based business model.
By participating in this breakout session, attendees will:
- Learn about a conceptual model for a values-based credit union business model.
- Acquire a practical understanding of specific examples of management and governance excellence in practice.
- Gain knowledge of specific governance and management tools, such as the co-operative balanced scorecard.
- See how knowledge converts into practice, demonstrated through international networks and co-operative learning opportunities.
World Council of Credit Unions is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.